Warranty Information

KATZKIN LIMITED WARRANTY

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Katzkin Leather, Inc. (KATZKIN) guarantees and will warrant its interiors, seat heaters, and/or Degreez heating and cooling systems to be free from defects in workmanship and material, when properly cared for under normal conditions, for 3 years or 36,000 miles, whichever comes first. This Limited Warranty will not apply if there has been any alteration, unauthorized repair, abuse or accident. This warranty does not apply to claims for abrasions, scuffs, cuts, scratches, or abusive and excessive wear. Please read the complete recommended care and cleaning instructions. The use of any cleaning or disinfecting products listed in the instructions as “Do Not Use” will void this warranty. This warranty is valid only for products purchased from KATZKIN or from an authorized Katzkin installer or reseller in the United States or Canada. 

WHAT’S NOT COVERED? 

• Labor charges, unless the product was installed by a KATZKIN Authorized Installer. 
• Any product installed in a vehicle used for commercial purposes or when the loss has been found to be caused by misuse, neglect, abuse, wear and tear, improper installation or maintenance, improper or unauthorized repair, alteration, or accident. KATZKIN will make such finding in its sole discretion. 
• Abrasions, scuffs, cuts, scratches, or similar excessive wear. Normal wear is not a defect in material or workmanship. KATZKIN will not be held responsible for color dye lot variations. 
• Blue Dye Transfer: Some clothing items (such as dark blue jeans) contain dyes which may transfer to lighter color upholstery surfaces, including lighter color automotive leathers. This dye transfer occurs naturally over time and does not reflect a defect in the finish of Katzkin interior materials. If you are concerned about the possibility of blue dye transfer, we recommend that you consider a darker color for your leather interior. 
• The application of silicone-based products or harsh chemicals that can damage and destroy the surface of your interior will void this warranty. Please read the complete CARE AND CLEANING INSTRUCTIONS for a list of products that should not be used on Katzkin leather interiors. 

INTERIOR CARE AND CLEANING INSTRUCTIONS 

Our materials have received a protective treatment during the manufacturing process, which will protect the surface from the soiling and staining of everyday use throughout the life of your Katzkin interior. If necessary, we recommend the following procedures for cleaning: 

For Spots and Spills: Blot any excess liquid immediately with a clean absorbent cloth or sponge. If necessary, use clear, lukewarm water and dry with a clean towel and then air dry. Do not dry wet areas with heat dryers, hair dryers, etc. as this will damage the material. 

For Stubborn Spots and Stains: Use a mild solution of Ivory bar soap (not dishwashing liquid) and clear, lukewarm water. Apply the soap to a clean, wet sponge and blot the affected area. Do not apply force or pressure, as the heat and friction of rubbing will damage the surface over time. Rinse and allow to air dry naturally. 

For Disinfecting: Katzkin recommends using only botanical-based disinfectants on vehicle seating surfaces used in accordance with the directions on the product label. Alcohol or ammonium-based disinfectants could damage your interior when used consistently over time. 

Do Not Use: Saddle soaps, oils, abrasives, cleaners containing detergent (such as dishwashing liquids), solvents (mineral spirits), any products containing alcohol (hand sanitizers), household disinfecting sprays or wipes, varnish, ammonia water or any products containing bleach, as these types of cleaners will cause damage to the protective top coat of the interior and use of listed products may void your warranty. 

DISCLAIMERS; LIMITATIONS 

TO THE MAXIMUM EXTENT PERMITTED BY LAW, EXCEPT FOR THE EXPRESS WARRANTY SET FORTH HEREIN, NEITHER KATZKIN NOR ANY PERSON ON KATZKIN’S BEHALF MAKES ANY REPRESENTATIONS OR WARRANTIES TO ANY PERSON OR ENTITY WITH RESPECT TO ANY OF THE PRODUCTS, WHETHER EXPRESS, IMPLIED, BY OPERATION OF LAW OR STATUTORY, AND KATZKIN SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTY, INCLUDING WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT THAT ANY IMPLIED WARRANTIES MAY NONETHELESS EXIST BY OPERATION OF LAW, ANY SUCH WARRANTIES ARE LIMITED TO THE DURATION OF THE EXPRESS WARRANTY. 

IN NO EVENT SHALL KATZKIN BE LIABLE FOR ANY OTHER DAMAGES, WHETHER DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LABOR COSTS, LOST PROFITS, OR CLAIMS OF PURCHASERS OR CUSTOMERS OR ANY OTHER PERSONS, WHETHER BASED ON CONTRACT, WARRANTY, TORT (INCLUDING, BUT NOT LIMITED TO, STRICT LIABILTY OR NEGLIGENCE) OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 

Some states do not allow the exclusion or limitation of incidental or consequential damages, or allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you. This warranty gives you specific legal rights and you may have other rights which vary from state to state. 

SOLE AND EXCLUSIVE REMEDY 

If your KATZKIN product is found to have a non-conformity in material or workmanship, KATZKIN will either repair or replace the non-conforming product, at its sole discretion. This is the sole and exclusive remedy under this Limited Warranty. 

SUBMITTING A WARRANTY CLAIM 

To obtain repair or replacement, you may contact the reseller or installer from whom you purchased your product or contact us at 1-323-500-0655. Any product sent for repair or replacement must be preauthorized by Katzkin. 

KATZKIN reserves the right to alter, modify, or discontinue products without any obligation in regard to products previously offered.