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Privacy Policy

 I. Overview

This Privacy Policy helps you understand how Katzkin Leather, Inc. (“Katzkin”) collects, stores, uses, shares, and secures your personal information when you visit our website (the “Site”) and otherwise engage with us. In this Policy, the terms “company,” ”us,” “we,” and “our” refer to Katzkin and its affiliates and subsidiaries.

 

II. Your Personal Information and Our Business Model

We market and sell our products in both a wholesale and retail capacity. In our wholesale business, we sell our products to restylers, OEM auto manufacturers, automotive dealerships. Restylers offer our products directly to you and to new car dealerships. We do not typically receive your personal information when you provide your information to a restyler.

We also offer our products and warranty services directly to you. As part of our direct to consumer offering, the personal information you provide to us — including warranty information on products you purchase from a restyler or auto dealership that you register directly with us — is handled in accordance with this privacy policy.

 

III. What We Collect and How We Use It

As further described below, we collect information from you that identifies, describes, or is reasonably capable of being associated with you (“personal information”).  We collect and use certain types of personal information for various reasons depending on how you interact with us. This section details the types of personal information we collect, how we collect it, the purposes for which we collect your personal information, and how we share your personal information.

 

Personal Information We Collect

When you visit this Site, we may collect the following categories:

  • Your name, email, phone number, address, warranty information, vehicle information, language preference, and any other such related information you provide us;
  • Commercial information, such as the products, design preferences, or services you purchased or considered;
  • Your financial information including your payment or billing information;
  • Internet or network activity including data collected through Cookies as described in the section below on Cookies; and,
  • Inferences drawn from this information to perform analytics to personalize and continually improve your experience.

How We Collect Personal Information

We collect your personal information that you voluntarily provide us and via automated means when you:

  • Access the Site;
  • Contact us through the Site;
  • Contact us via telephone; and,
  • When you visit our in-person locations.

How We Use your Personal Information

We use your personal information to:

  • Provide you the services or products you request;
  • Contact you when you request;
  • Provide you updates on our products and offerings; and,
  • Gather insights about your experience to evaluate and improve our offerings.

 

With Whom We May Share Your Personal Information

We may share your personal information with third parties under the following circumstances:

  • When you direct us to share your information with our installer and restyler partners for sales and marketing purposes;
  • With service providers, contractors, and agentswho perform services on our behalf, like payment processing, data analysis, email and hosting services, and customer services and support. Service providers — most notably LiveChat — contractors, and agents may access your personal information after they agree to use it solely as we direct to provide the requested service;
  • With business partners that we have agreements with including other websites and platforms that drive traffic to our website;
  • After we aggregate/de-identify your data we may disclose or use it for any purpose;
  • As otherwise described in this Privacy Policy; and,
  • With your permission we may share data to third parties outside the scope of this Privacy Policy.

 

IV. How We Use Cookies

Cookies. Our website uses cookies, tags, pixels, and similar tracking technologies (“Cookies”) to provide, customize, evaluate, improve, and secure our website and services.

A Cookie is a small piece of text that is placed on your website browser when you visit a website. These include our own first-party Cookies as well as third-party Cookies of our service providers and marketing partners.  Some Cookies are only stored temporarily and destroyed each time you close your web browser.  Our website also uses persistent Cookies, which do not delete when you close your browser and may collect and store data for a set period of time after you’ve left our website.  You can find out more about Cookies in general and how they work at Cookiepedia.

How We Use Cookies.  We use Cookies for the following purposes: 

  • Website Operation. Cookies help us run our website securely and enable basic functions like page navigation.
  • Performance and Analytics. Cookies help us analyze how you interact with our website. This enables us to monitor and improve our website performance, services, and your experience.
  • Advertisements. Cookies allow us to deliver advertisements that are meaningful to you. Our third party advertising partners may use the Cookies to build a profile of your interests, deliver relevant advertising on other sites, and measure the efficiency of the advertisements.

How to Manage Cookies. If you wish to prevent Cookies from tracking your activity on our website or visits across multiple websites, you can set your browser to block certain Cookies or notify you when a Cookie is set.  If you block Cookies, certain features on our website may not work.  For more information on how you can customize your browser’s Cookie setting please visit the link to your web browser below: 

You may opt-out of interest-based advertising in general by visiting the Digital Advertising Alliance’s or Network Advertising Initiative’s  websites.  We are not responsible for the completeness, effectiveness, or accuracy of any third party opt-out options or programs.

Information We Collect Through Cookies and Automated Means

  • The date and time you accessed the Site;
  • Your Internet Protocol (IP) address, or the proxy address of your Internet Service Provider;
  • The name and IP address of the company server that received and logged the request;
  • The web pages, and other resources you accessed on the Site;
  • The name and version of your web browser;
  • The content of any sent or received “cookie”;
  • The website that you visited before accessing our Site; and
  • Other status codes and values associated with your browsing session.

 

V. Information Regarding Children

Our website is intended for users who are 16 years or older and we do not knowingly collect information from children under 16 years old.  If we become aware that we have collected information from a child under 16 years old, we will delete such information from our records.  We have no actual knowledge that we disclose or sell information of children under 16 years of age. If you are a parent or legal guardian and believe your child has given us information and you did not provide consent, please call us at 1-888-KATZKIN (528-9546) or email us at [email protected] assistance.

 

VI. Your California Privacy Rights

California residents may have additional rights over their Personal Information.  If we have collected your Personal Information in the course of your employment for one of our vendors, service providers, or other business partners, this California Privacy Rights Section does not apply to you. If you are not a California resident, this section also does not apply to you.

The Right To Request More Information. You may have the right to request more information about how we treated your personal information in the past 12 months, including:

  • The categories of Personal Information we collected about you;
  • The categories of sources from which we collected that information;
  • Our business or commercial purpose for collecting that information;
  • The categories of third parties with whom we shared that information; and/or
  • The specific pieces of Personal Information we collected about you.

The Right to Request Access.You also may have the right to request access to your Personal Information.

The Right to Request Deletion.Under certain conditions, you may have the right to request that we delete your personal information. Please note that simply leaving the Site does not delete the personal information we may have collected about you.

Third-Party Marketing and Selling. We do not provide your information to third parties for their direct marketing purposes.  We may, however, disclose your personal information to third parties for our direct marketing purposes. For the purposes of the California Consumer Privacy Act, this disclosure might qualify as a “sale.” Please use our “Do Not Sell My Personal Information” tool if you would like to exercise your right to opt-out of these disclosures.

How To Exercise These Rights. To submit a request to exercise these rights you may contact us by calling 1-888-KATZKIN (528-9546)or emailing us at [email protected]

Please clearly state that you would like to exercise your California privacy rights and briefly describe your request.  You must also provide your full name, current address, telephone number, email address.

If you make a request, we will acknowledge we have received it within ten (10) days.  If you do not receive a response, please ensure your request was submitted properly or contact us.

Verification. Before we can respond to your request, we must verify your identity.  If we are unable  to verify your request, we will contact you for more information.  If we are still unable to verify your identify after a good faith attempt, we may deny the request and, if so, we will explain the basis for the denial.

Designating an Authorized Agent. You may designate someone to submit requests and act on Your behalf (an “Authorized Agent”). To do so, You must provide Us with written permission to allow Your Authorized Agent to act on Your behalf.

Do Not Track. We may collect information about your usage and activity through cookies.  Some web browsers or smartphones have the ability to set “Do Not Track” requests to block user activity from being tracked across web pages or devices.  Our website does not recognize “Do Not Track” browser signals.

 

VII. How We Retain Your Information

To the extent permitted by applicable law, Katzkin will retain your personal information only for as long as the company believes it is necessary to fulfill the purposes for which it was collected, including for the purpose of meeting any legal, accounting, or other reporting requirements or obligations.

 

VIII. Legal Disclaimer

Nothing in this Notice restricts Katzkin’s ability to:

  • Comply with federal, state, or local laws;
  • Comply with a civil, criminal, or regulatory inquiry, investigation, subpoena, or summons by federal, state, or local authorities;
  • Cooperate with law enforcement agencies concerning conduct or activity that the business, service provider, or third party reasonably and in good faith believes may violate federal, state, or local law; or
  • Exercise or defend legal claims.

 

IX. Changes to This Policy

We will not retroactively use or share data in a manner that is materially different from this policy without first providing you notice.  This Notice is reviewed and updated annually and we will use reasonable means to inform you of any changes.

X. Questions

If you have questions or concerns regarding this Privacy Policy or the handling of your personal information, please call usat 1-888-KATZKIN (528-9546)or email [email protected]

 

Effective Date: December 29, 2020